Our services
Domiciliary care
Care visits at home from a consistent team, so people can stay where they feel most comfortable.
The service
What domiciliary care means
Domiciliary care, often called home care, means our carers visit at times that suit the person. Visits can be short or long, once a day or several times.
Every visit follows a care plan agreed with the person and their family, and we keep the same faces wherever we can.
What care visits can include
Support is always planned around the person. These are some of the things it often includes.
Personal care
Washing, bathing, dressing and continence care, always done with dignity.
Medication
Prompts and administration in line with the care plan.
Meals and drinks
Preparing meals people enjoy and keeping an eye on hydration.
Around the home
Light housework, laundry and keeping the home safe.
Companionship
Time to talk, enjoy a hobby or get out for a walk.
Back from hospital
Support to settle back home and build confidence again.
Who it is for
Who domiciliary care suits
Older adults
Help to stay independent at home as needs change, with care that fits the person and their routine.
Physical disabilities
Practical help with personal care, mobility and daily tasks, working around equipment and adaptations.
Mental health
Calm, consistent visits that help with routines, medication and staying connected, alongside the community team.
How we keep support safe
Every package follows the same careful steps, checked through internal audit and external review.
Assessment
We meet the person, their family and the professionals involved, and read any assessments they can share.
Support plan
Written together in plain language, setting out what support looks like day to day and what matters most.
Risk assessments
We look at risks together and agree ways to manage them that respect the choices people make.
Mental capacity
Where there is doubt about a decision, we follow the Mental Capacity Act and involve the right people.
Common questions
How do I make a referral?
Use the referral form on our Contact us page, or email us with a few details about the person and the support they need. Families, social workers and health professionals can all refer. We aim to reply within one working day.
How is care funded?
Care can be funded by the local authority, the NHS, a direct payment or privately. Every situation is different, so we will talk through what applies to you.
How soon can support start?
It depends on the assessment and on matching the right team. Once we have met, we will give you a clear start date and keep you updated.
Can family be involved?
Yes, with the agreement of the person we support. Families often know the person best, and we welcome their views in planning and reviews.
Also from Global McKarm
Supported livingTalk to us about domiciliary care
Tell us a little about the person and the support they need. We will get back to you and talk it through.