Care and support for change
We support adults to live safely and well in their own homes, with care planned around the person, their family and the professionals who know them.
Registered with the Care Quality CommissionSome people want support to live independently in their own tenancy. Others need care at home to stay where they are. Many need a mix that changes over time, and we plan for that.
Support for adults with mental health needs or physical disabilities, and for older adults, living in their own tenancy, alone or with others. We help people build the skills and routines that make home feel like theirs.
Visits at home from a consistent team, so people can stay where they are comfortable. Each visit follows a care plan agreed with the person and their family.
Good care is careful planning: done with people, not for them.
Every package starts with an assessment, a written support plan and risk assessments: plus capacity assessments where they are needed.
People are treated as adults with their own views, history and privacy.
People decide how their day runs. We support those decisions and record them.
Safeguarding is everyone's job. Concerns are raised early and followed through.
We work openly with families, social workers, health teams and commissioners.
We set goals with people and review them, so support changes as they do.
Our policies and practice are checked through internal audit and external review: regulated by the Care Quality Commission.
Families, social workers and health professionals can all refer. This is what happens next.
Use our referral form or email us with a few details about the person and the support they need. We aim to reply within one working day.
We visit to listen, ask questions and meet the people around them. We read any assessments the referrer can share.
The support plan and risk assessments are agreed with the person, their family and the referrer before support starts.
A named team begins support, and we review the plan regularly with everyone involved.
The staff know my son well now. He goes out more than he ever did, and he tells me about his week.
Clear communication from the first call. The support plan was ready before the start date.
They come when they say they will, and they never rush Mum.
The staff know my son well now. He goes out more than he ever did, and he tells me about his week.
Clear communication from the first call. The support plan was ready before the start date.
They come when they say they will, and they never rush Mum.
I chose who I live with and what I do. I cook my own tea now.
Incidents are reported quickly and the follow up is thorough.
The team stayed calm and consistent while things settled. That made all the difference.
I chose who I live with and what I do. I cook my own tea now.
Incidents are reported quickly and the follow up is thorough.
The team stayed calm and consistent while things settled. That made all the difference.
We are looking for support workers and carers who are patient, reliable and kind. Experience helps, but values matter most.
Whether you are making a referral or looking for care for someone you love, we are happy to talk it through.
office@globalmckarm.co.uk
